- All tickets have limited validation periods established by the Malay4d.comLottery. Present rules call for tickets to be cashed within 180 days of the drawing date, or 180 days from game closing (instant tickets).
- As a reminder, it is the customer's responsibility to ensure that all information on a ticket is correct. Before leaving a retailer location, check the numbers chosen, bet amount, drawing date, and wager type. If you find a mistake, you must request that it be corrected by the selling retailer before the pools close for that drawing and before leaving the agent location.
- Proper identification is required. A valid photo identification (i.e. driver's License) containing the ticket holder's social security number and current address OR valid photo identification containing current address and the ticket holder's social security card would fulfill this requirement.
- Obtain a Lottery claim form from the retailer, who will assist you in completing the form and mailing it in for payment. Your winnings will be mailed to you within 30 days.
To claim any prize above RM 100.000 you will have to complete a prize claim form and give proof of your identity. If you are claiming a large prize, additional checks on your winning ticket may be conducted. All Malay4d.com Lottery Game prizes must be claimed no later than the 180th day after the closing date of the particular Game. Any such prize not claimed within this period will be forfeited.