We're not responsible for late, lost, damaged, misdirected, misaddressed, incomplete, illegible tickets or mail postage. So, protect your prize by keeping a copy of your non-winning ticket (if applicable) and claim form. And always sign the back of your ticket.

The claiming period for prizes may vary by promotion. Refer to the specific Promotion Rules for details.

State law prohibits the sale of a Lottery ticket or the payment of a prize to a person under 18 years of age. Tickets failing validation are void.

All Malay4d.com Lottery game tickets, transactions, claims and prize payments are subject to Malaysian law and the Malay4d.com Lottery rules and regulations. By participating, players agree to comply with all laws and Lottery rules and regulations.

All onsite draws are conducted in a secured draw room at the Lottery's Headquarters draw site in Genting Highland. An independent representative must be present with Draw Management staff in order to unlock the door to the draw room. The draw room door is sealed with a numbered, metal seal. In order to enter the draw room, this seal must be cut and removed. The seal number is recorded in a logbook kept inside the draw room and is verified by the independent representative and Draw Management staff. The draw room is also alarmed and monitored 24 hours a day via video camera by the Lottery's command center.